Refund policy

All products from Rebekah Merkle, with the exception of digital products, may be returned for a full refund with the following conditions:

1.  A return request must be made within thirty (30) days of the sale. Please email our customer service department for return authorization: help@rebekahmerkle.com.

2. Please package and individually wrap items in a return shipment: Items must be in re-sellable condition or we will not issue a refund (i.e., no scratches, dents, tears, bends, scuffs, or dirt/signs of use present). Please include a copy of your sales receipt or invoice.

3. Return shipping will be paid by the customer in instances where there are no quality issues present with the item. For quality issues please refer to our refund and defective policy in the "FAQ+" page: https://rebekahmerkle.com/pages/faq.

Please send returns to: 

Rebekah Merkle Designs
2215 S Main St
Moscow, ID 83843